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Promoting vibrant and viable small towns

Retail Training & Mystery Shopping

A vibrant high street needs a diverse range of shops and services but independent business people in market towns are finding it hard to make a profit.

Guide to helping your high street

Download Town Centre Comeback here

This report is FREE for members (find out more about joining AMT here) and £25 for non-members.


Competition is stiff.

Bigger businesses can offer wider choice and lower prices, out-of-town shopping centres have free and copious parking facilities, and from the comfort of their armchairs consumers can browse catalogues and shopping sites on the internet to get goods delivered to their homes.

amt-i and associates can help you to identify weak points in local service delivery through mystery shopping.

We will provide evidence to help you facilitate co-operative networking between businesses, which will improve the level of customer service offered in your town.

We will tailor retail training to the needs of your local business people and deliver it at accessible times, in palatable chunks and in a format that is proven to succeed.

What next?

If you would like to discuss your town’s needs please contact Mike King on 07818 068 982 or at business@towns.org.uk